one way to create more welcoming workplaces that respect differences and give a voice to people who are often underrepresented is through the implementation of company diversity and inclusion training programs. to be most useful, bias and diversity training cannot be a once-a-year event that checks off the box for corporate compliance. “corporate diversity training programs must be based on a foundational understanding of the unique diversity and inclusion objectives and challenges of each organization,” said latham.
bezrukova and her colleagues discovered that employees responded more favorably to diversity training when it used several methods of instruction, including lectures, discussions and exercises. “these are shorter courses that can be presented throughout the year and serve as reinforcement to a longer version of training,” said pujo. “to be a good diversity trainer, the person must have both a broad and deep knowledge of the diversity issues facing corporations, must have a commitment to address the elephants in the room, and must be a good communicator,” said latham. she spent nearly a decade working in education, primarily as the director of a college’s service-learning and community outreach center.
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