yet research on the effectiveness of such programs has yielded mixed results: some studies show that diversity training is effective, others show it’s ineffective, and still others show that it may actually lead to backlash. diversity training effectiveness depends on the specific training method used, the personality characteristics of those who are trained, and the specific outcomes that are measured after training concludes. in our experiment, taking the perspective of lbgt individuals was shown to be associated with more positive attitudes and behaviors toward racial minorities, and vice versa.
however, there is hope: having an authority figure endorse the importance of diversity initiatives can enhance the effect of training for these individuals, in effect providing a means to appeal to and reach potentially resistant trainees. she is pursuing a program of research that seeks to guide the equitable and effective management of diverse organizations. her research strives to understand the consequences of discrimination in the workplace and organizational remediation strategies, with a specific focus on women and mothers.
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